Information I collect
I receive, collect and store any information you enter on my website or provide to me in any other way.
Personal Information Collected on the Website/e-mail
If you complete the website contact form or e-mail me, I collect a range of personal data that you have provided. I collect this as it helps me to answer your query and make an appointment for you.
I keep this information electronically for booking and administration tasks only. It is not shared with anyone else. It is stored on my website hosts (wix.com) messaging service which is GDPR compliant and it is also sent to my business e-mail address. I do not share this information with third-party services or other agencies. After I have dealt with your query, I delete the electronic message or email. This process may take a maximum of 7 working days.
If you have made an appointment, I keep a note of your name, contact details and the appointment time in my electronic diary. Once we have finished our psychological work, I will delete your name from my electronic contact list.
How I communicate with you and what I do with this information
I may communicate with you via my business email or via telephone to offer you support if you request this. I will also communicate with you to amend/arrange appointments. I do not use information I receive for any other purposes. If you do not wish to communicate with me via these methods, please inform me in person or via e-mail (Katie@caledonianpsychology.com) and I will delete the contact information.
When you visit my website, a cookie is downloaded on to your devices hard-drive, with your permission. A cookie is simply a text file that contains a website name and unique user ID.
You can choose to accept or decline cookies by going to the settings in your browser.
Google AdWords is Google’s advertising system. I give Google a number of keywords that relate to my website and business. Google uses the keywords to help potential clients find my page when searching google. Information is gathered by Google and provided to me to help me improve my advertising. I only use this for statistical purposes and I do not receive any additional personal details about you. I only receive information you have chosen to provide.
If you would like further information please contact me on email@example.com